Texting or calling?

Viola Schoell
59 replies
I prefer calling over texting because things can often be resolved much more quickly. However, for simple and easily understandable topics, texting is the perfect choice. I also understand that many people dislike calling and prefer to exchange several emails instead of making a short phone call. How about you? What are your thoughts on this?

Replies

Jeff Dwoskin
texting. Always texting. :)
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Sergios Charalambous
I am more of a call guy when someone gives me his phone number. Via phone you can trigger emotions and build a personal relationship.
Samuel Rondot
Texting. It’s more straightforward, you have more time to think about what you are going to say. But the truth is that call has a better conversion, by far.
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Kate Ramakaieva
Texting. +1 to introvert community 😁
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Business Marketing with Nika
Texting in general. Calling very rarely.
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Tamsin
Texting, but not too long
Christian Gyenes
First briefing as text and after calling with optional texting
Juliette BEGUE
Both ! Anything but voice messages 🫠
Boris Markarian
Texting 80% Calling 20%
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Ryan Zhang
Texting offers convenience and allows for thoughtful responses, but nothing beats the personal touch and immediacy of a phone call. Ultimately, the choice depends on the context and what you're trying to communicate.
Michael Shver
I agree with your approach! I prefer calling because it's a quicker way to resolve any issue. Besides, calls are necessary when the conversation topic requires opinions and discussions; they flow quicker and more smoothly over calls than in texts, about which people can easily forget. In sales, in particular, calls also help with establishing contact. It's easier to understand what the other person doesn't understand and where they still have questions or doubts. You can also use your charisma more effectively! With texts it's much easier to misinterpret something or miss the actual mood of the person you're talking to and make mistakes in communication.
Toni
It’s an interesting topic, even more now with the hype around Airchat that sort of mixes both « voice and text ». It feels like it s also a generational thing. We went from calls to texts to voice messaging.
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Viola Schoell
Launching soon!
@toni_pm Good thoughts, you could be right. Personally, I prefer calls over voice messages because I don't like them when they become too long.
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Rachel
Both! Texts to get straightforward messages across and calls if it's more complex.
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Aman Wen
Launching soon!
I prefer calling especially when I talk to new clients so I can quickly answer their questions and help them out.
KC Onrade
Texting but if it's something urgent and needs to be addressed right away-- calling. I
Maurizio Isendoorn
"calling when in haste, texting to easily paste"
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Tommi Keränen
I prefer calling & texting, especially during business hours, because it often speeds up the resolution process and adds a personal touch. After hours, I tend to switch to emails.
Sarrah Pitaliya
Calling. for better explanation/understanding and fill the communication gap.
Loane
texting take few time so its cool but sometimes its hard to avoid misunderstanding, I believe its better to hear the voice of people