Organization's Knowledge retention problem
Joe
1 reply
When someone leaves your organization, 70% of knowledge goes with them. What kind of knowledge codification or digitization tools or processes you have seen working effectively? Or this is a big pain point for you?
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Bogomil Shopov - Бого@bogomep
Hey Joe. Yes you hit something here.
Some thoughts:
1. We usually aim to add our knowledge in a wiki on a regular basis as part of our team norms - this is a good start.
2. Another thing I did is to try to coach the teams I work with to share knowledge and build new skills. So if you see that someone is good in say soft skills - try to find a was to transfer hers knowledge to the team.
What experience do you have?
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