How often you tend to fill the Feedback/NPS surveys in your Emails?
Do you think feedbacks via Emails still add to any value to your product?
I do it almost every time I get an email with a survey. Would be happy to see more answers here as I also make such surveys for our company sometimes :)
@julia_shandrokha That's so nice that you take out time for it It's sad to see most of such emails remain unopened
To be honest, I'm my worst nightmare. I don't fill the surveys UNLESS I have a strong opinion on the product (good or bad)
I'm my worst nightmare because I usually send emails asking our users for feedback😂
@martina_hackbartt Fair enough You should have a strong feedback which makes difference
I only give feedback or fill out surveys when I am super pissed or super happy with the product, nothing in between gives me the urge to fill the survey.
I do it always if I have time :) It's just that I'm getting so much mail, that I have to forward all except the mail coming from the people I've marked as Priority 1 to a specific folder.
@riia_jarvenpaa I know email marketing is sometimes too much to handle