Community is at the heart of a business that works with diverse teams to make an effect.
Sneha Nair
3 replies
How do you see Sales teams working with a Community team?
Replies
Qudsia Ali@qudsia_ali
Launching soon!
Community and sales teams should work harmoniously with unified goals and vision. They should ask each other questions, offer insights and create a win-win situation for the company.
Share
-Developing relationships with customers & connecting with them in the community.
-Utilizing the community to understand how people talk about their services (use cases, etc.)
-Follow a closed deal to maturation to maintain relationships, especially in SAAS.
Launching soon!
I absolutely LOVE this!
I started building our internal community for Rock a bit over a week ago to build in public and have learnt loads of things already.
You learn more about customer pain points, user profiles, personas and upselling points if you have a good community, so definitely worth the effort.