Community is at the heart of a business that works with diverse teams to make an effect.

Sneha Nair
3 replies
How do you see Sales teams working with a Community team?

Replies

Sneha Nair
-Developing relationships with customers & connecting with them in the community. -Utilizing the community to understand how people talk about their services (use cases, etc.) -Follow a closed deal to maturation to maintain relationships, especially in SAAS.
Nico Spijker
I absolutely LOVE this! I started building our internal community for Rock a bit over a week ago to build in public and have learnt loads of things already. You learn more about customer pain points, user profiles, personas and upselling points if you have a good community, so definitely worth the effort.
Launching soon!
Community and sales teams should work harmoniously with unified goals and vision. They should ask each other questions, offer insights and create a win-win situation for the company.