5 things I’ve learned about websites
Shivi Jalota
11 replies
- Buyers want to see pricing.
- Copy dictates the design, not the other way around.
- Load time matters.
- More options = more confusion.
- Your ‘About’ page is more popular than you think.
Anything I should add?
Replies
- Put live chat or a chat plugin for users to connect.
- Make sure you have a knowledge base for any common queries.
@siena_romes great tips
- users would prefer a chatbot like FAQ than using the search feature
UI and UX are also very important. They should be user-friendly and easy to use.
So agree with this. In particular one thing that really annoys me is when a website says 'contact us for a quote' arggghhhhhh!
Would also add that landing page and top-of-page messaging are key
I think you have summed it up well enough!
Need to give social media links
FAQs
Contact us page or a contact form at the bottom of the page
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