I've seen a ton of horror stories about chargebacks from customers ruining your business so I ended up switching from Stripe to Paddle last year. I was able to move all my subscriptions + customers pretty quickly. The support team actually helped with most of that. Recommend for all founders to do this!
Love fathom. I had tried every other meeting recorder - granola, fireflies, otter. Fathom is consistently the most accurate and cheapest meeting recorder I've ever seen. I record every sales call with it and been for the last year.
Being a small startup means you gotta keep moving and Slack's channels are amazing for that. We have a channel for customers, for team and one even for real-time bug reports!
I've tried every product analytics tool out there Posthog is honestly the one I keep coming back to. Session recordings, events, funnels all in one place!