Theresa Lindner

Every client project I've worked on ends the same way: documentation. Setup guides, handoffs, "how do I edit my own site" walkthroughs. Screenshots into a doc, tidy it up, export a PDF that's outdated by the next change. It's real work and usually the unpaid, unloved kind.

What I can never quite tell: does everyone just accept this as part of the job, or have some of you found genuinely good ways to make it less painful?

So I'm curious how you all handle it

• What do you use today: Notion, Confluence, Google Docs, Loom (or video walkthroughs in general), PDFs, something custom?

• What's the worst part: writing it, keeping it up to date, or making it look professional for the client?

• Do clients actually read it, or does it vanish into an inbox?