shrivas Vishal

Our product was originally built for individual creators who loved the instant sign-up and self-serve checkout process. Lately, though, larger enterprises are reaching out asking for custom security reviews, SSO, and dedicated account management. We want to move upmarket to capture that revenue, but building out these enterprise-only gates is starting to clutter our lightweight product roadmap.
How do you pivot toward enterprise sales without neglecting the solo users who made your brand cool in the first place?

There s a lot of noise about AI taking jobs, so I want to share what we ve actually seen and hear what s happening at your companies. A few patterns keep showing up:

• Nobody on our team lost their job, but focused on efficiency

• Roles change shape to become more creative

• Hiring changes quietly. Companies aren t always firing anyone. They re just not hiring the next support person they would have hired a year ago.

• Anything involving judgment, an upset customer, or a decision with real money behind it has stayed with humans for us.

My honest take? I think this goes way beyond AI helps you work faster. These agents are actually doing the work now.

So I m curious: Has AI removed, changed, or created a role at your company? or If you re hiring less because of AI, which roles? and What task did you expect AI to handle that it still can t?

When someone hesitates before clicking a key action button, that hesitation shows a lack of confidence, but it's difficult to resolve without knowing the source of their doubt. I think asking them what worst-case scenario they were worried might happen next reveals more than adding another tooltip.

For those who craft product messaging, what follow-up question helps you get from "I wasn't sure what would happen" to copy that builds total clarity?