Hi, I m an app developer who s shipped many projects the old-school way (hand-coding) for over a decade. Recently AI tools have exploded - speeding up my production like crazy.
What s happening:
- Idea to MVP: Creators focus on ideas while AI writes most of the code.
The AI researchers at Andon Labs, the people who gave Anthropic Claude an office vending machine to run, and hilarity ensued, have published the results of a new AI experiment.
They wanted to see if LLMs were technically capable of functioning as a robot s brain, that is, connecting their thinking (textual decision-making) with real sensors and movement.
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
