Sanya Singh

If you plan to grow your startup into a big business, the path can look something like:

You build - launches - get users - join an accelerator - raise money - find investors - hire people - build a team - grow the company...

And at some point, I wonder:

Are you still the maker who builds the product?

What do you think about support - or have you even thought about it? =D

Do you think every product must have some kind of support?

Should it be a bot?
A human?
Email?
An AI agent?
Or all together?

In our case, with a complex workspace, I think working support is definitely a must.

For us, RunEvr is the environment where we actually build RunEvr =)

For me, that s one of the most beautiful parts of having a product - using it while continuing to build and improve it.

We do our everyday calls there, share ideas, chat, store files, do reviews, complete tasks

And all of this is happening inside the same environment we re building to help other teams do exactly that!
Kind of a mirror within a mirror =D