Peter Jenkins

Peter Jenkins

Hi! I'm Pete and I'm a copywriter!

About

Hi there! I'm Pete and I'm a copywriter. I've been in the industry for 17 years now and have written and edited content and copy for more industries than I've had hot dinners! Okay, slight exaggeration, but it's a good few, including: - logistics and removals - tech and telecommunications - business coaching and personal development - igaming - retail and lifestyle - personal finance - medtech - travel - the hotel industry - health and fitness - energy generation - travel - automotive

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Forums

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9d ago

Is deleting old help articles actually better than adding new ones?

our help center grew to over 300 articles over time, but most of them were totally outdated. new team members just stopped reading them and started asking colleagues instead.

we archived most of the old stuff and kept only around 80 updated docs. response times improved almost immediately because the team could actually trust the info.

How often do you guys clean up your internal docs instead of just stacking new articles on top?

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11d ago

Where did you get the confidence to charge your very first customer?

Everyone tells you to start with a free plan or heavy discounts to get users in the door, but most free users just complain and never upgrade.

My first paid conversion happened when I completely removed the free tier and forced myself to sell the value directly in 1-on-1 calls.

Did you start with a free plan that eventually converted, or did you charge from day one?

⛔ Do personal problems affect your work?

The last two days, I had some personal problems and spent basically the whole time trying to solve them.

And during that time I did no work, no posts, no ideas, no inspiration, nothing... =D

Just me, solving my own puzzle !

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