I'm interested to hear what everyone has to say about this! Especially in tech, the world and people's needs are constantly changing. This means that the products we're creating have to change with it, and the most successful products tell people what they need before they know they need it. As exciting as this is, it's super hard too. Reaching out to fellow trailblazers: what do you think about this? What are some of the tradeoffs?
I often see the media sharing articles about layoffs due to AI, how junior programmer positions are less in demand, how there is also a decreased interest in copywriters and graphic designers, etc.
About 2 weeks ago, Teammates launched a tool (AI HR-ist), and right now I came across a post from a local marketer who shared interesting data about Ask AI (an internal AI/chatbot system), which today handles almost 94% of all routine HR requests, such as:
vacation requests
onboarding new employees
payroll information and attendance records
benefit selection and answers to basic employment questions
Results of AI implementation at IBM
94% of the HR agenda is automated
Payroll, vacation, administration even terminations have been automated
$3.5 billion saved
40% drop in HR costs
IBM also claims that employees are happier. The HR department s internal NPS score increased from -35 to +74 after the implementation of AskHR (source: HR Asia). 6% of questions are still directed at people AI has not yet completely replaced complex or emotionally sensitive situations.
