Mike Conway

Mike Conway

Strategic Growth Executive

About

Executive Leader | Culinary Innovator | Operational Strategist With over 30 years in the foodservice industry, I’ve lived the kitchen life and led the corporate boardroom. My background spans from back-of-house restaurant operations to serving as President & CEO of two leading Italian equipment manufacturers. I connect cutting-edge culinary technology with real-world operational efficiency to deliver: Reduced labor & food costs Decreased food waste Faster overall ticket times Let’s optimize your kitchen operations.

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Gone streaking
Gone streaking

Forums

What does your best rep know that your CRM never will?

The best salespeople carry the whole deal in their head. Why it's really moving, what the buyer actually cares about, the reason you won the last one. Almost none of it ever makes it into the system.

So I'm curious, for the sales folks here: what's the one thing your top rep just knows that no tool has ever captured? And for the builders, do you think that's even capturable, or is it the part that stays human forever?

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