Mercy James' profile on Product Hunt

About

I am a Certified Scrum Master Professional with passion for Health care Information Technology, Project Management and SaaS systems; with hands-on experience in pharmaceutical retail, customer support, hospital and business management. A proven ability at developing, coordinating, and implementing unique strategies that will impact the customer, consumer, business operation and process. Excellent communicator; strategic and critical thinker, who is goal driven with ability to perform under minimal supervision and focused on delivering timelines.

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Gemologist

Tastemaker

Gone streaking

Forums

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12d ago

Does pushing heavy annual discounts actually lower customer lifetime value(LTV)?

We offered 35% off annual plans to lock in upfront cash. However, cohort analysis showed that forced annual commitments led to low feature adoption and massive non-renewals at month 12. Monthly plans actually gave us higher LTV and better engagement.

Did pushing annual plans improve your cash flow or damage long-term retention?

p/monocloud-for-startups-free-for-1-year

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1mo ago

Logout should mean logout. Why doesn't it across most apps?

you hit logout. the app says you're out. but somewhere, on another device, on another app using the same login, your session is still alive.

most users assume logout means logout everywhere. it doesn't. it usually means logout from this tab, on this device, right now. everything else keeps running until the token expires.

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2mo ago

Throughput went up. My evenings got worse.

I build a product mostly on my own, with agents doing a growing share of the mechanical work. This year my output went up and my days got worse, and it took me a while to see why.

Automation ate the typing. It did not touch the checking, and it multiplied the number of things waiting to be checked.

Then I found telemetry that matches: Faros AI looked at two years of workflow data from 22,000 developers across 4,000+ teams. Task throughput per developer up 33.7%. Median time a pull request sits in review up 441.5%. Daily PR contexts per developer up 67.4%.