Lorina Balan

Something I learned the hard way running outbound for my dev agency:

Everyone obsesses over the first message: the opener, the hook, the personalization. I did too.

AI makes it incredibly easy to generate documentation, meeting summaries, reports, and pretty much any kind of written content.

But does that mean organizations are actually getting better at managing their knowledge?

Think about how much documentation already gets forgotten in company wikis. Outdated instructions, duplicated pages, decisions nobody remembers making, and information that's technically available but almost impossible to find.

Now imagine AI generating even more of it.

AI agents are getting pretty good at finding information, summarizing documents, and answering questions. But what about letting them change the information itself?

Imagine an AI agent finds outdated onboarding instructions in your company's wiki. Should it be allowed to fix them immediately? Suggest an edit for someone to review? Or simply flag the problem and leave everything to a human?

We've been thinking about this while developing the XWiki MCP Server.

Our approach is to respect existing user permissions and keep write operations disabled by default. Administrators can enable them when needed.