Jens Schumacher

Jens Schumacher

ReleasedReleased
Founder @ Released.so

About

After 15 years at Atlassian, I am now building https://released.so - empowering teams to deliver remarkable customer communication. Follow our journey!

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Plugged in 🔌
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Gemologist
Gemologist
Top 5 Launch
Top 5 Launch
Tastemaker
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Maker History

Forums

Are customer feedback portals broken?

Aha!, Productboard, Canny, UserVoice different tools, same problem: public feature voting is broken.

It sounds simple: let users vote, then build what they want.

In reality, public voting doesn't create transparency.

It creates bias at scale.

Jens Schumacher

2mo ago

Customer Feedback Portal for Jira - Build what matters, with customer feedback in Jira

Make your Jira roadmaps two-way. Publish updates and ideas, collect feedback from customers and stakeholders, and watch every response flow straight back into Jira. No extra tools, no silos.
Nika

6mo ago

How many and what type of subscriptions do you have?

Maybe this post will help makers understand how much people are willing to spend, what products are useful to them, and what the main motive for buying is.

I personally try to keep track of how much and what I spend. Before I invest in something, I consider:

  • what will be the return on it (i.e. whether I will earn something by buying/investing in a product),

  • whether it will be profitable for me in the long term,

  • whether it will save me time.

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