I don't really use chatgpt, claude, gemini or any other Al assistant apps anymore.. In fact at this point I barely even need project / task tracking software. Why? Because over the last year, I've been building something even better. And today @natdelnova & I are officially launching it: Its called Intangle. It's an AI assistant & memory system, a first of its kind "coherence engine" for busy, curious & data concerned individuals & businesses that:
Remembers everything you tell it, web digs you ask it to do, docs you attach, remembering conversations and aggregating them into topics for effortless interactions
Keeps your data private with fully encrypted data & air-gapped AI inferencing, neither us or AI corporations see it when using our default "Tan" provider in the model dropdown
Organizes everything intelligently for you; archiving old stuff, linking clearly related memory items, merging things with clear duplication & maintaining overall coherence and clarity in your data
The year is almost done, and I have started to be curious about what could be stopping companies from adopting AI for their customer support services?? From my experience, I can tell - fear, fear of losing control. Support leaders worry that AI will say the wrong thing, sound off-brand, frustrate customers, or create more cleanup work for the team. Until they see that an AI agent can learn from their own knowledge base, follow rules, escalate when needed, and stay accurate, they hesitate. Once they realize it can actually reduce workload without breaking trust, adoption becomes much easier. What do you think? Do you agree with me?
There s a lot of noise about what s breaking in AI.
But here s something we don t celebrate enough:
Systems today fail less than they did even a few months ago.
Agents recover from interruptions. Workflows resume where they left off. Context carries more reliably across chains. Tooling ecosystems are maturing faster than anyone expected.