Hana Salazars

We went with credits because it's the only model that survives routing across a dozen models with different per-token costs. Seats don't work when one user's afternoon costs more than another user's month.

What broke wasn't the price, it was that people wouldn't press the button. If you can't tell whether a run costs 1 credit or 40, not running it is the safe move, and a tool nobody runs churns quietly. The fix was putting the cost of that specific action next to the button, before it happens, not on a pricing page.

How do you know if your app launch is going well or if it is bad? I mean, obviously, if you have zero downloads, I would assume bad, but also, is it? I know there are a bajillion apps in the app store so how are people going to find yours?

I launched my app 7 days ago, and in true founder fashion, I am super impatient, looking every single day at how many downloads, how many paid downloads, etc. So far in 7 days, I have 10 downloads. So here I am thinking, is it a flop?

Where are you all advertising? Thank you for any advice in advance. Jennifer

A big part of my week is spent talking to early-stage founders about how they handle login, access, and identity, and there is a pattern I keep noticing that I want to understand better.

Almost everyone puts auth off at the start, which honestly makes sense when you are still trying to prove the product matters at all.