Donovan Tan's profile on Product Hunt

About

Organisations face increasingly complex internal/external issues; in which they must respond without undue delay. In response to these challenges, I am at the forefront of helping organisations by providing a structured approach to plan, organise, control and manage their day-to-day operational project aspects (timelines, budget, resources) to deliver optimal results. As an experienced project manager, I’ve led a multitude of complex mid-to-large scale project deliveries and implementations within the healthcare industry. Using PMO best practices and software implementation methodologies, I focus on driving business value by managing the entire project lifecycle from project kick-off to post go-live support.

Badges

Tastemaker

Gone streaking

Gone streaking 5

Forums

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1d ago

Agent teams that can be opened and examined: does this affect your trust in them?

The newsletter on Monday highlighted a launch that centered on agent teams that could be opened up to find out where things had gone wrong. This sentence has stayed with me all week.

Most of the demonstrations with agents focus on the final output. But the part that interests me is the failures. If an agent chain produces a wrong answer, then I have no clue where along the way something has gone wrong: was it during the retrieval, the function call, or an incorrect assumption made three hops back?

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29d ago

I was most proud of a feature that no one ever used.

Six weeks into developing a customizable reporting dashboard which looked cool in the demo and got the biggest buzz amongst beta testers when interviewed, usage stats after three months revealed that less than 2% of active users ever accessed it.

In the meantime, our users needed a minor tweak which would allow for exporting a table into a CSV file format which took us about a day of contracting work to implement. Now, a third of our active accounts use it on a weekly basis.

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1mo ago

The first ten users should have been easier to retain. Nobody warned me of that.

It took a weekend of direct messages to get ten people on board. Four months in, and I'm still at only six.

One thing that has been surprising is the level of personal loss when it comes to churn. Every churn is a 10% loss, but more importantly, a specific person who no longer replies to your emails. I spent an entire Tuesday crafting an email to a single user, then never hit send.