Favy Marcel

Favy Marcel

Admin/Customer support VA

About

Building a great product is half the battle; providing amazing support is the other. I help tech companies deliver world-class customer service, manage feedback, and build thriving communities. Connect with me on LinkedIn!

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Tastemaker
Tastemaker
Gone streaking
Gone streaking

Forums

Thank you, Product Hunt — our first public launch & Top 10 finish

Hey, Hunters

I just want to say thank you to everyone who supported the PingPrompt launch.

We finished #10 of the day and got featured on Product Hunt among 463 products launched yesterday. This means a lot, especially because this was PingPrompt s first public launch whitout audience, competing alongside some truly great apps.

We also gained 102 new followers, plus new trial users and subscriptions. Thank you for the trust and for taking the time to try something new.

Thank you for the support 🙌

Thank you to everyone who supported us during our Product Hunt launch

We finished #9 Product of the Day on a very competitive day, with some big launches happening as well. Even @OpenAI and @LiveDocs with very useful products was in the mix

We re genuinely happy with the traction so far. More importantly, we ve already welcomed our first international teams who are actively testing Intrascope in real workflows, which means a lot to us.

Intrascope was built to solve a real internal problem for our own team, and seeing others resonate with it confirms we re on the right path.

Murrorp/murrorMona Truong

26d ago

What made you choose the company/product you’re building today?

At the beginning, my reason was very simple: I needed a job and I genuinely liked the product.

I graduated with a Marketing degree, but I never felt like I belonged in agencies or similar environments. It just wasn t for me. At the same time, I didn t have much experience in tech either. So I took a leap of faith and applied for a Customer Support role, almost blindly.

The early days were tough. I had no technical background, no real understanding of how apps were built, and everything felt overwhelming. But the product itself became my motivation. I started from the most basic things: learning simple technical terms, understanding how an app is structured, and slowly exploring how everything works behind the scenes.

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