Ben Vaknin

Ben Vaknin

11 points

Forums

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

What if customer retention felt like playing a game? 🎮

We ve been working on PRIZO, a tool that helps eCommerce brands boost retention through AI-powered gamification.

After checkout, each customer gets a short, fun game with personalized rewards turning the Thank You page into an engagement moment that actually drives repeat purchases.

We d love to hear from you:

What kind of post-purchase experiences do you think work best for bringing customers back?

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Ben Vaknin

3mo ago

Prizo - Gamify your Shopify store and keep customers coming back

Make your thank-you page fun! 🎉 With PRIZO, customers play quick games after checkout, win cool rewards, and come back for more. Easy to set up, fun to use, and built to keep your Shopify customers hooked.