Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
We ve been working on PRIZO, a tool that helps eCommerce brands boost retention through AI-powered gamification.
After checkout, each customer gets a short, fun game with personalized rewards turning the Thank You page into an engagement moment that actually drives repeat purchases.
We d love to hear from you:
What kind of post-purchase experiences do you think work best for bringing customers back?
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
