Bartosz Baziński

Hey Product Hunters 👋It’s Bart from SentiOne here. I’m one of the co-founders and I am super excited to share with you our recent developments in customer service automation! Many years ago SentiOne was focused on online monitoring and social media listening - think market research by reading customers’ feedback and opinions online. Over the time, our clients (mainly marketing agencies and FMCG...

Do you store information only about selected social media channels, or also about public data from API (ie number of tweets, mentiones, demographic data)? Is it just for reporting or also for social media monitoring?

As a startup owner using and building bots - Thank you!

Hey, is it just for working for FB messenger bots? I think there are more chatbots in the wider conversational AI space :)

Personally I love this idea! Did you manage to commercialise it so far? Any restaurants interested in using your bot?

Hey, great idea for a product! How exactly do you determine what is a bot? Any specific technology?

Looking good! Do you have any creative use cases to share? :)

Cool stuff, my company actually uses Intercom... I wonder what is your recommendation - what volumes of messages should we achieve to start considering chatbots? At what stage this automation makes sense?

Cool stuff! Well done and I like the clarity of the video. Two questions: Who is your usual customer - SMB or more enterprise clients? From what volumes (messages/ day) would you recommend using chatbots? Or is there another metrics that we should be looking at?