Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
Ever noticed how AI tools like ChatGPT, Claude, and Gemini default to copying text in Markdown format? It's not a bug, it's a feature! And it's because Markdown is essentially the native language of Large Language Models (LLMs).
Why Markdown?
Markdown is a lightweight markup language that's super easy to read and write. It makes formatting text simple, whether you're making headings, bolding text, or creating lists, all without complex HTML.
