Alexander James

Alexander James

Brand Consultant

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Elevating your identity with clarity and consistency.

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Tastemaker
Tastemaker
Gone streaking
Gone streaking

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Jim Seek

7d ago

Founder Introduction: Fighting "Survey Fatigue" with AI (and why NPS is broken)

Hi Product Hunt!

I m the co-founder of SeekWhy.ai, but before that, I was a technical lead who sat through too many "All-Hands" meetings where management tried to explain away a bad NPS score.

I realized that traditional surveys are broken because they give you a number (e.g., "7/10") but zero context. HR teams end up over-correcting for a "loud minority" while ignoring the "silent majority" because manual follow-up doesn't scale.

What I m building: We ve built an AI-first platform that uses an AI agent to dynamically "interview" employees during the survey. If one person mentions a specific friction point, the AI cross-validates it with the next person in real-time. It s the first tool that can actually tell you: "Is this 3 people or 300?"

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