Reviewers mostly see Loom as a fast, easy way to record and share screen-and-camera videos for async work, especially for demos, onboarding, bug reports, client updates, teaching, and internal knowledge sharing. They repeatedly say it cuts long emails and unnecessary meetings while making tone and context clearer. Common positives include simple setup, quick link sharing, editing tools, transcripts, and generally solid upload speed. The main complaints are uneven reliability: buggy or laggy extensions, weaker video quality for some, slow large uploads, awkward updates, autostart issues, fragmented comments, and higher pricing.