zrelio.com
Own Your Neighborhood.
14 followers
Own Your Neighborhood.
14 followers
Most small businesses lose customers because their Google Business Profile is incomplete, outdated, or just ignored. Zrelio fixes that with AI. Generate review replies, create posts, and audit your entire profile in one click. No SEO knowledge needed. No expensive consultants. Just a cleaner, stronger Google presence that actually brings in more customers. Built for SMBs, Plumbers, Electrician, Clinics, and local service businesses.
How does the AI handle replying to negative or weird reviews, like ones that are spammy or completely off topic, do you have any control over the tone or does it just go fully auto?
@sezerdasekwcwb Good question, and yeah this one comes up a lot.
So for the weird or spammy ones, nothing happens on its own, that's kind of the big thing here. Every reply still needs you to click generate and then actually hit publish.
So even if it's some random spam review or something totally off topic, the AI will still draft a reply for it, but it's not going anywhere unless you publish it yourself. There's a checkpoint every single time, no auto posting.
As for tone, you do have control there too. There's a brand tone setting, professional, warm, whatever fits your business, and that's what it uses as the base for every reply, even the negative or weird ones. So it's not just reacting to the mood of the review and picking some random tone. It sticks to whatever you've set up.
And honestly for a business, you kind of do want to respond no matter what, even to the annoying or spammy stuff, because other customers are reading those replies too.
So the point isn't to help you avoid replying, it's to make sure whatever you do send out still sounds like your business and doesn't come off robotic or weird. And if the first draft doesn't feel right, you can always regenerate or edit it before it goes live.
ran it on my dental clinic profile and the audit flagged a couple of hours that were wrong for months, easy fix honestly. the AI review replies feel surprisingly on-brand too.
@yasin5xxm This is exactly the kind of comment that makes my day honestly. Wrong hours sitting there for months is such a sneaky problem too, like nobody even realizes it's costing them calls until something flags it. Glad it caught that for you.
And yeah the on-brand thing, that's the tone setup doing its job. Once you pick how you want your clinic to sound, it just kinda sticks to that instead of sounding like generic AI mush every time.
Appreciate you sharing this, seriously. Stuff like "it caught something I didn't even know was wrong" is basically the whole point of the audit, so good to hear it's working like it should.
Love that the one-click audit actually feels thorough, not just a surface check. The reply generator nailed the tone for a plumbing client I tested it on, casual but still professional.
@asaroglu94127 That's awesome to hear, honestly. A lot of audit tools just kinda skim the surface and call it a day, so glad it actually felt like it dug into stuff that matters.
And the plumbing client thing, that's a good example actually. Trades businesses are tricky because you don't want it sounding too stiff, but you also can't have it sound like a text to your buddy either. Casual but professional is kinda the sweet spot we're going for, so happy it landed right there.
Appreciate you testing it out and sharing this, seriously helps to hear real examples like that.
how does it actually pull in the data to audit the profile, do i have to give it access to my GBP directly or is there some manual setup involved?
@cengizv9uz If you want the full thing, replying to reviews, posting, all that, yeah you connect your Google Business Profile through Google OAuth. Same "Sign in with Google" thing you've done on probably a hundred other sites at this point.
Once that's connected Zrelio pulls your profile data directly, categories, description, reviews, all of it, and runs off that. No manual setup, no copy pasting into some long form. Just connect once and it grabs what it needs.
And to be clear it's read and write access only for stuff you're actually using, like when you hit publish on a reply or a post. It's not doing random stuff on its own.
You're the one clicking generate, you're the one clicking publish.
But if you just want the audit, like you're not ready to connect anything yet and just wanna see where your profile stands, you don't even need to give access at all.
There's a free tool for that, https://zrelio.com/free-google-business-profile-audit/. Just pop your profile in there and it'll run the audit without you connecting your account or giving any permissions.
Good way to just test the waters first honestly, see what it flags before deciding if you want the full setup.
Love how clean the dashboard is when you land on it, no clutter just the three things you actually need: review replies, posts, and an audit. That kind of restraint is rare for SMB tools.
@yeimsurett79dy Thank you so much, honestly that means a lot. We spent way more time than I'd like to admit just deciding what not to put on that dashboard, haha.
It's easy to keep adding stuff, but for a busy business owner who's checking this for like 5 minutes between customers, we wanted it to feel simple, not like another tool they gotta "figure out."
Glad that came through. More stuff coming soon too, but we're gonna keep being picky about what actually earns a spot on that main screen.