ZinQ is a Conversational AI Platform that helps businesses answer, qualify, convert, and support customers across WhatsApp, Instagram, Web Chat, Telegram, Email, and Phone. AI agents qualify leads, book appointments, follow up, recover no-shows, and resolve queries, while teams manage both AI and human conversations in a single omnichannel inbox. Campaigns, workflows, contacts, ticketing, routing, and multilingual support are built in.
Congrats on the launch @patelnachiket ,the onboarding process is very clear and the whole product feels really polished, making it incredibly straightforward to get started👍.
Hey @alexis_luo , Thank you so much! we are just getting started would love more of your feedbacks
@patelnachiket Super smooth experience. I set up my form quickly and started receiving new submissions right away. The UI feels simple and clear. Good job to the team for building something that just works without any confusion.
Hey @krunal_vaghasiya !
Thank you so much for supporting us!
Just tried ZINQ, form creation really feels more fun than it should be. The chat-style UI plus that instant preview made it weirdly addictive to use.
Hey Product Hunters 👋
Nachiket Patel here, founder of ZINQ AI.
We’re excited to introduce ZINQ AI — a conversational AI agent platform that helps businesses turn customer conversations into business outcomes across sales, marketing, customer success, and support.
Most businesses don’t struggle only with getting enquiries.
The bigger challenge is what happens after a customer starts a conversation.
A campaign or ad may generate an enquiry, but that enquiry still needs to be engaged and qualified.
A prospect may need to be guided toward a booking or purchase. An order may need confirmation.
A customer may need support.
A ticket may need to be created and resolved.
An existing customer may be ready for another product, service, or follow-up.
And when AI shouldn’t handle something, the right person needs to step in.
ZINQ is built to keep these customer journeys moving toward the right outcome.
FROM CONVERSATION TO BUSINESS OUTCOME
ZINQ goes beyond answering the first message. It can:
Engage enquiries generated from ads, campaigns, websites, and other channels
Understand customer intent and qualify opportunities
Guide prospects toward appointments, meetings, purchases, or other next steps
Book and reschedule appointments or meetings
Confirm orders and help customers through order-related conversations
Run configured follow-ups and reminders
Re-engage inactive leads and customers
Support upsell, cross-sell, repeat-purchase, and expansion opportunities
Answer using approved business knowledge
Handle customer support conversations
Create, manage, and resolve tickets where configured
Escalate or hand over conversations to the right human with context
ZINQ works across WhatsApp, Instagram, Web Chat, Telegram, Email, and Phone, helping businesses maintain context as the customer moves through different stages of the journey.
The business defines its knowledge, workflows, skills, communication style, actions, and handoff rules.
ZINQ then uses that context to understand the customer’s intent, determine what should happen next, and execute the appropriate configured workflow. It helps businesses turn the conversations generated by those ads and campaigns into opportunities and outcomes.
ZINQ helps manage these journeys continuously instead of treating every message as an isolated conversation.
The goal is simple:
Move every customer conversation toward the right business outcome.
ONE AI AGENT ACROSS THE CUSTOMER JOURNEY
WE’D LOVE YOUR FEEDBACK
We’d love to hear how other teams manage this today.
Where does your customer journey still depend on someone manually following up, confirming, booking, resolving, or moving the conversation forward?
And which of those steps would you want an AI agent to handle?
Thank you for checking out ZINQ AI.
Nachiket Patel
Founder, ZINQ AI
Website: https://zinq.ai/
@patelnachiket Seems promising, Congratulations to the team!
Hey @maulikvora !
Purvam here from ZINQ Team! thank you so much for your wishes!
Hey @_missdstrat !
Currently Form creation part is just for Desktops and Tablets... but users can can fill surveys and form via mobile devices
@chris_wyatt2
Thanks, looking forward to test your product 🙂
@chris_wyatt2 hey! Purvam here from ZINQ team!
creation part currently is not available for mobile!
but users can fill the forms via mobile