ReplayAutonomous app testing for teams who ship at AI-speed
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Zinley
Your Personal AI Representative for calls, email, and tasks
699 followers
Your Personal AI Representative for calls, email, and tasks
699 followers
Most AI waits inside a chat. Zinley is reachable by you and the people around you. With its own phone number and email, it answers calls, handles email, books things, and gets work done within your rules. It remembers your people and relationships, then reports back in your language. Not another chatbot. A second you that shows up.
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Launch Team / Built With
I think this is really great, but the aspect of trust remains a bit of a pain point.
Zinley
@zhangbo yeah, trust is the real bottleneck. That’s why it discloses on calls, confirms before irreversible stuff, and keeps a full action log. Start narrow (email triage, scheduling) and only open phone/outbound when it earns it.
GrowMeOrganic
I was wondering about its boundaries, how does Zinley decide when to handle a request itself versus asking for your approval first?
Zinley
@iamanantgupta There’s a setting that lets you choose whether Zinley should be more autonomous or more careful with these decisions. Beyond that, it considers who is asking, your relationship and history with that person, what you’ve allowed Zinley to share or do on your behalf, and whether the request fits within the rules you’ve set. If the person is unfamiliar, the request goes beyond those permissions, or it would create a new commitment, Zinley asks you first.
Triforce Todos
Zinley
@abod_rehman We have an early version of this already. Zinley treats trusted contacts differently from unknown people and uses the relationship context to limit what it can share or do. And with previous memory of the relationship, Zinley is able to know what type of information it can disclose to the person automatically. The next step would be to make those permissions more explicit and editable for each person. Thanks for the suggestion.
Refocus
The detail that grabbed me is that it has its own phone number and is reachable by the people around you, not just by the account owner. I build voice AI that places daily outbound calls to aging parents, and the trust barrier on an unknown number is the hardest part. How are you handling that first-contact moment so people actually pick up instead of treating it as spam? And does the memory of "your people and relationships" persist across calls, or reset per session?
Zinley
@igorgurovich Hi we for these critical first-contact moment, we try to be as warm as possible while not disclosing too much information so user can feel a sense of calm instead of just a bot. The relationship layer we build is meant to definitely persists across not just calls but even emails from the same person and form a history and knowledge of the person across the whole history
An assistant with its own phone number is a different category from one sitting in a chat window. Most of these are built so only I can talk to them, this one the people around me can reach.
Zinley
@alex_watson2110 exactly — most AI only talks to you. This one the people around you can actually reach.
Giving it its own phone number instead of just inbox access is the part that'll get people to actually trust it with something.
Zinley
@irahimiam Definitely. It is all about having a way for everyone to be able to reach it
Zinley
@irahimiam Exactly. Inbox access still feels like “you gave it the keys.” Its own number is a separate presence — people call it, not your personal line, so the trust bar is way lower and the use cases actually open up.
Ah! I like the idea of giving AI its own phone number instead of keeping it trapped inside another chat window. :P
Zinley
@himani_sah1 Thank you very much. Being able to talk and communicate with AI is definitely becoming more and more natural and convenient. :>
Zinley
@himani_sah1 Thanks — that’s exactly the bet. Phone + email means it’s reachable in the real world, not trapped in another chat tab. :)