Zight helps teams communicate faster and clearer with screen recordings and screenshots. Create quick videos to explain ideas, give feedback, or resolve issues, then share instantly with a link. It’s the simplest way to replace long messages and meetings with visual context that keeps everyone aligned and moving faster.
This is the 21st launch from Zight. View more
Request Video + Data Log Collection
Zight makes it easier for teams to quickly understand and resolve user issues. Each Request Video includes session logs like browser, OS, and network details, giving full context so you can confirm bugs, troubleshoot faster, and deliver clearer solutions.
Free Options
Launch tags:Productivity
Launch Team
Zight
Hey Product Hunt community,
Today’s launch makes it easier than ever for teams to see exactly what users see.
With Request Video + Data Logs, every customer video now includes technical details like browser, OS, and network info, so teams can understand the full context behind an issue without extra steps or follow-ups.
We built this to help teams move faster and solve problems with clarity, not guesswork. Agents can request a video, collect logs automatically, and keep everything in one place.
We’re proud of how seamless this feels in practice and would love to hear how this fits into your workflow!
Zight
@saundra_krienke so cool love it
Zight Customer Support Hub
@saundra_krienke It's a game changer to see what users see and get all the context in one video
Zight
Hey everyone,
We’ve been working on something to make it easier for teams and customers to get on the same page when something’s not working right.
With Request Video + Data Logs, you can now send someone a quick link (no app or install needed) and they can record a short video showing exactly what they’re seeing.
Behind the scenes, Zight automatically collects helpful details like browser, OS, and network info.
It means customers can share issues in seconds, and support teams get the full context right away, no back-and-forth, no guesswork.
Would love to hear what you think, and how this might fit into your workflow.
Zight Customer Support Hub
@scotcha1 The best part is how easy it feels for both sides. Customers don't need to download anything, and support teams have all the context they need right away.
The share instantly with a link part really resonates.
Zight Customer Support Hub
@rajpurohit_vijesh Right?! Not having to download anything keeps it super simple!
Zight
I am so excited about this latest product from Zight. Adding more value to request video with logs is going to be a game changer.
Zight Customer Support Hub
@joedmarti I'm so excited for this one too! It's really simplifying things for customers and support teams.
Content Writing Jobs
That's pretty cool. Congrats on the launch.
Zight Customer Support Hub
Thanks for the support @tomaslau!
Zight
Zight
@tomaslau Thank you!
Zight Customer Support Hub
What I love about this feature is how simple it makes the whole process.
A customer records a quick video right in their browser, and Zight automatically attaches all the technical context like browser, OS, and network details. Support teams don't have to chase extra info or ask more questions.
How do you see something like this fitting into our support workflow?
This one will make waves for Support and CX teams! Awesome!