Xrepu

Your reputation, run like a business

1 follower

Your reputation, run like a business

1 follower

xrepu drafts every Google review reply in seconds, and turns the patterns behind your reviews into an operational report: what's wrong, what it's costing you, and what to do next.

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Launch tags:Marketing•SaaS•Artificial Intelligence

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AWS Startup AdvisorPersonalized AWS guidance that meets you where you’re already building

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Hey Product Hunt! 👋 I built xrepu because I kept seeing the same problem everywhere: business owners get a new Google review, don't have time to reply, and it just sits there — sometimes for days. Worse, nobody was actually looking at why the same complaints kept showing up, or what they were costing the business. What started as a simple "auto-draft a reply" tool quickly turned into something bigger once I started testing it with real businesses. The replies were useful, but the real "aha" moment was realizing reviews are actually a goldmine of operational data — if you read hundreds of them together, patterns jump out: the same complaint, the same branch, the same time of week. So xrepu evolved into three things in one: AI-drafted replies (in the customer's own language, published instantly for safe/positive reviews or reviewed by you first), a weekly operator report that prices out your most recurring complaint and tells you what to fix, and a QR/link tool to actively grow your review volume. Would love your feedback — especially from anyone managing reviews across multiple locations, since that's where the branch comparison feature really shines.

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2mo ago

Forum Threads

p/xrepu

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2mo ago

What's the one complaint that keeps showing up in your reviews (and you still haven't fixed)?

Every business I've talked to has one a complaint that shows up over and over in reviews, but somehow never gets prioritized because it's buried across dozens of individual reviews instead of being seen as one recurring pattern.

That's actually the core insight behind xrepu (launching tomorrow, Sept 21): beyond drafting review replies instantly, it reads all your reviews together and tells you which complaint is recurring, what it's likely costing you, and what to fix first plus compares performance across branches if you have more than one location.

So genuinely curious: what's yours? Slow service, wrong orders, parking, staff attitude...? Would love to hear what's been hardest to actually act on.

p/xrepu

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2mo ago

How do you currently handle Google reviews for your business?

Curious how other founders/business owners here deal with this: when a new Google review comes in, do you reply right away, batch them up once a week, or honestly... let most of them sit unanswered?

I'm launching xrepu tomorrow (Sept 21) it drafts a reply for every new review instantly and turns the patterns behind your reviews into a weekly report (what's recurring, what it's costing you, what to fix first). Built it after watching too many businesses lose track of what their reviews were actually telling them.

Would love to hear how you're handling this today, and happy to answer any questions before launch.

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