Launched this week

Xeyo

Launched this week

WhatsApp AI for Shopify: recover carts, support, reviews

9 followers

WhatsApp AI for Shopify: recover carts, support, reviews

9 followers

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Xeyo puts an AI agent on WhatsApp to handle your Shopify store's support, cart recovery and review collection. 90% open rates vs 20% for email. Early access, built in public. Founding price for life.

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Launch tags:Messaging•Customer Communication•E-Commerce

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Maker

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Hey everyone, Julian here, founder of Xeyo.Quick story on why I'm building this. I've spent the last couple of years building automations for businesses, and one problem kept coming up with e-commerce stores: they lose customers in the gaps. Support emails opened one time in five. Abandoned carts never followed up. Reviews never collected.The channel that fixes this is WhatsApp. It gets opened around 90% of the time, and your customers are already there every single day. Yet almost no store in Europe uses it properly. That gap is the whole reason Xeyo exists.I'll be honest about two things.One, this is early access. The product isn't finished and I'm not going to pretend otherwise. I'm building it in public, sharing the wins and the struggles, and I want early adopters who'll shape it with me.Two, I'm not an e-commerce merchant myself. My world is tech, automation and WhatsApp. I'm learning the retail side by talking to merchants directly, which is exactly why your feedback here means a lot.Everything is built around consent. WhatsApp only works when customers opt in, and I take that (and GDPR) seriously. No spam, no shortcuts.So I'd love your honest take, especially if you run a Shopify store. What's the most painful part of your customer relationship right now? That's the stuff that helps me build the right thing.Early adopters get a founding member price for life. Link's above.Thanks for checking it out.

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2d ago

Does the AI agent handle refunds and returns on its own, or do I need to approve anything before it goes out to the customer?

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23h ago

Maker

@cetinalpca34281 The AI agent will have two operating modes for tasks requiring significant action, such as refunds: either automatically or with human approval.

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15h ago

Setup was painless and it actually answered a tracking question correctly on the first try inside WhatsApp. Wish the dashboard showed a few more cart recovery metrics out of the box.

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23h ago

Maker

@warrenvale40794 It hasn't been released yet, but thanks!

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15h ago

finally caved and tried it on my shopify store today and got a sale recovered within an hour, the whatsapp flow feels way more natural than the clunky email stuff i had before

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15h ago

Maker

@nurtenwmvt Thanks for your feedback!

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15h ago

love that you anchored the pitch around a real whatsapp metric instead of vague AI hype. whatsapp for shopify support is one of those obvious-in-hindsight ideas that mostly gets ignored.

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11h ago