Reviewers mostly see WordPress as a flexible, reliable CMS with a huge plugin, theme, and support ecosystem. They like that it can handle everything from blogs and portfolios to client sites and e-commerce, while giving users control over content, hosting, and customization. More technical users especially value its API and automation potential. The main complaints are familiar: a steeper learning curve for non-technical users, plugin bloat, performance tuning, and ongoing update management. A few reviewers also call out the block editor as frustrating and unpredictable for custom code.