Wonderway COACH

@stefanozorzi We have a native zoom integration and can integrate with the following tools via zapier: Hubspot, Salesloft, Aircall, Chorus, Dialpad, Cloudtalk, Close and Ringcentral.

@hikaru_nagashima - thanks for checking out the product :) there's a whole category of sales analytics tools called conversation intelligence (e.g. Gong, Chorus, ZoomIQ). However, the key difference is that they only allow managers to search for keywords in the call. They do not understand the context of a call so a manager is still required to watch the calls for coaching. The key difference with our product is that we are using LLMs to analyse the calls so it understands context and gives feedback just like a real coach so managers do not have to listen to the calls anymore. I also saw that zoom released some AI features but this is just for call summarisation. It doesn't give any feedback in terms of how the sales rep performed.

@vesa_laakso thanks! We take transcript security very seriously. Our systems utilise Microsoft Azure’s APIs and the Google Cloud Platform, employing encryption, access controls, and secure connections through SSL/TLS protocols. All data, including call transcripts, is protected with AES-256 encryption at rest. Your privacy is crucial to us, and rest assured, Microsoft Azure doesn't use your transcripts to improve their services.

@wintoniak - We support the following languages: Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh.

@rouvenherzog - Yes! - it just takes 2 mins. Sign up here: https://alpha.wonderway.io/signu... We will automatically analyze your first 20 calls for free to help you understand your main strengths and areas for improvement (or for someone else on your team)

@stockmarr Yes! For most customers, we're getting 5-10% increase in conversion rates but we managed to get a 39% (!) increase with one customer during our beta. You can read more about here: https://www.wonderway.io/success...

@bowen_moody2 Amazing – well done! 🎉

@joao_faisca thanks! Give it a shot here: https://www.producthunt.com/post...

@bowen_moody2 Thanks Bowen! I'm on it! :)