VoxDesk

Automated call center software

5.0•10 reviews•

3 followers

Automated call center software

5.0•10 reviews•

3 followers

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Call automation software like Voxdesk helps improve team efficiency and customer satisfaction. Predictive Dialer, Automated Voicemail Drops, Chrome Extension, and Call Analytics are all powerful lead generation solutions. Just $14.99 for 37+ apps with VoxDesk.

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Launch tags:Customer Communication•Internet of Things•SaaS

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5.0

Based on 10 reviews

Review VoxDesk?

Reviewers describe VoxDesk as easy to use and dependable for day-to-day calling, with especially strong marks for quick connectivity, clear call recordings, and smooth international calls. The most repeated praise centers on practical oversight features: real-time agent tracking, live and recorded call listening, daily reports, call logs, missed-call views, voicemail handling, and callback scheduling. Several users also value not having to share personal numbers and say it helps them work with less friction. The only notable drawback mentioned is occasional connectivity trouble after upgrades.

Summarized with AI

Pros

Cons

Reviews

Most Informative

5.0

Based on 10 reviews

Review VoxDesk?

Summarized with AI

Pros

call listening (6)

real-time agent tracking (6)

simple user interface (6)

call recording (5)

daily reports (5)

enhances customer experience (4)

call automation (3)

improves team productivity (3)

Pros

Cons

Reviews

Most Informative

•5 reviews

Run your call center with class-leading software. Voxdesk by 500apps helps you to automate calls, improve team productivity, and enhance customer experience. highly recommended to all. It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals.

What's great

multi-language support (1)call automation (3)improves team productivity (3)enhances customer experience (4)soundboards (1)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•6 reviews

VoxDesk has excellent connectivity. The calls are immediately linked. The ability to use an external device is a blessing and of great assistance. Access to call logs is useful, as is the ability to view a list of missed calls. Call monitoring and call listening is the future, and it is beneficial to listen to and evaluate your own calls. The callback scheduling and widget pop-up are also really helpful.

What's great

call listening (6)call monitoring (1)callback scheduling (1)

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3yr ago

•1 review

Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.

What's great

call recording (5)call automation (3)improves team productivity (3)enhances customer experience (4)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago