VoxDesk

Automated call center software

5.0•10 reviews•

3 followers

Automated call center software

5.0•10 reviews•

3 followers

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Call automation software like Voxdesk helps improve team efficiency and customer satisfaction. Predictive Dialer, Automated Voicemail Drops, Chrome Extension, and Call Analytics are all powerful lead generation solutions. Just $14.99 for 37+ apps with VoxDesk.

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5.0

Based on 10 reviews

Review VoxDesk?

VoxDesk is highly praised for its user-friendly interface and effective call automation features, which enhance team productivity and customer satisfaction. Users appreciate its seamless connectivity, call clarity, and the ability to manage calls efficiently with features like predictive dialer and automated voicemail drops. The software is noted for its reliability and ease of use, making it a valuable tool for businesses looking to streamline their call center operations. Overall, VoxDesk is recommended for its ability to improve communication and operational efficiency.

Summarized with AI

Pros

call listening (6)

real-time agent tracking (6)

simple user interface (6)

call recording (5)

daily reports (5)

enhances customer experience (4)

call automation (3)

improves team productivity (3)

Pros

Cons

Reviews

Most Informative

•5 reviews

Run your call center with class-leading software. Voxdesk by 500apps helps you to automate calls, improve team productivity, and enhance customer experience. highly recommended to all. It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals.

What's great

multi-language support (1)call automation (3)improves team productivity (3)enhances customer experience (4)soundboards (1)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•6 reviews

VoxDesk has excellent connectivity. The calls are immediately linked. The ability to use an external device is a blessing and of great assistance. Access to call logs is useful, as is the ability to view a list of missed calls. Call monitoring and call listening is the future, and it is beneficial to listen to and evaluate your own calls. The callback scheduling and widget pop-up are also really helpful.

What's great

call listening (6)call monitoring (1)callback scheduling (1)

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3yr ago

•1 review

Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.

What's great

call recording (5)call automation (3)improves team productivity (3)enhances customer experience (4)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago