Userbot is an AI based chatbot builder made by humans for humans. Increase customer satisfaction, generate more leads, cut your costs instantly and get more insights about what your customers truly want just one click - all this thanks to your smart chatbot!
I’ve been a student of NLP for quite some time and think it’s super interesting to see this being implemented within this particular niche. How does the AI work on the back end specifically and how does it make decisions based on the provided answers?
@ryanchaliff In Userbot, research and development of new algorithms are focused both on finding new, fast and reliable solutions for our customers, and optimizing the overall AI pipeline. The AI pipeline is composed of several neural components that can be customized by our users to fit their language domain, such as the intent classifier and the entity extractor, and each of these components is continuously under research.
To better improve the user experience, we try to provide machine learning algorithms that are able to generalize and fit the user conversational domain with just a few textual inputs from the customer. So the overall intent classification architecture is based on two neural networks: the first one is a language model that outputs the similarity between an input question (from online chat) and a training question; the second one is a neural network that is trained to map several variations of the same question to an intent.
Hello Product Hunters!
We are very excited to launch our product here for the first time and can’t wait to hear your insights about it! 🚀
Userbot is an AI based chatbot builder, made by humans for humans.
What does that mean? While building our product we always kept in mind what is really important for the customers when interacting with a brand: to be listened and to be heard: Userbot’s engine is based on Natural Language Processing (NLP) which makes your bot able to interpret, recognize, and understand user requests in the form of free language.
Why would a smart bot dramatically improve your business?
✅ Provide the best customer service - help your customers find the right answer 24/7
✅ Be where your customers is - integrate your chatbot on channels they prefer
✅ Cut your costs and focus your human agents efforts on issues that really matter instead of repetitive tasks
✅ Generate more qualified leads - profile your potential customers through engaging conversation
✅ Engage your customers with relevant information - integrate your smart chatbot in your marketing mix
✅ Make your brand stand out by giving your chatbot a unique tone of voice
✅ Get insights about what your customers really need - give a look at Top Interactions and Top Groups
And much more!
We constantly improve our products based on what our customers and their customers need.
Your feedback is very important for us 🙏
PS: We've reserved a special offer for you, after your registration on the product please send an email to producthunt@userbot.ai to get 3 months of the Professional Plan for free! 🐱🆓🚀
@userbot@obliviux Hi, Antonio.
Congrads on hitting #4 on your launch day. Being a maker myself I know how thrilling that might be. Antonio, if I use userbot with telegram, will I be able to export users of a given telegram channel somehow?
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When you say AI... does this require scripting all the responses or is it actually AI human like replies and reactions to chats without scripting those? ?Makers
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Great tool, and great company poised to capitalise on the growth of Natural Language Processing market.
@firgrove_forbes sure, I’ll send you a message right away! 😉 EDIT: I don’t understand how to send DM through ProductHunt 🤔 Anyway, please, can you send me an email to antonio@userbot.ai? I’ll be happy to help!
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Userbot allows you to implement a customer service system quickly and cheaply
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