TwiseReply
AI review replies grounded in your business knowledge
3 followers
AI review replies grounded in your business knowledge
3 followers
TwiseReply helps businesses create personalized responses to customer reviews using their own business knowledge, policies, and information. Unlike generic AI reply generators, TwiseReply uses approved business information to create relevant and professional responses, helping businesses save time while avoiding generic or inaccurate replies. Built for hotels, restaurants, and small businesses.
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Launch Team / Built With
A little launch-day update 👋
One thing I’ve learned while building TwiseReply is that writing a reply isn’t really the hardest part. The harder part is making sure the reply actually reflects the business — its services, policies, tone, and what it can genuinely offer the customer.
That’s why I built TwiseReply around business knowledge rather than just asking AI to “write a nice reply.”
We’re starting with hotels, restaurants, and small businesses, and I’m really interested in hearing from people who actually manage customer reviews:
What’s the biggest pain point for you when responding to reviews today?
I’d love to hear your thoughts and use the feedback to shape what we build next. 🚀