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Questions about Turo
According to Turo Support, if you're involved in an accident caused by someone else or if someone vandalizes or damages the car, they will try to recover damage costs from the at-fault party. However, if they are unsuccessful in doing so, you will be responsible for the repair cost of any damage that occurred during your trip.
Turo only requires a deposit for the following circumstances:
- If you're under 30 and book a Deluxe Class car
- If you book a Super Deluxe Class car
Yes, Turo offers insurance for both hosts and renters. Turo hosts choose the protection plan that's right for them, and every host plan comes standard with $750,000 in third-party liability insurance from Liberty Mutual. Turo renters must also choose the protection plan that is right for them. If a renter decides to decline, they will still receive the state minimum of liability protection, but they become completely responsible for the cost to repair or replace the car if it's damaged, lost, or stolen. For more information on how Turo's insurance works, please click here.
Yes, most renters report a safe and secure experience when using Toro to rent a car. Most car owners also report having positive experiences while renting out their car through Turo.
Yes, Turo is legit! While hard to believe for some, Turo is a peer-to-peer service for vehicles, much like Airbnb is for homes. Turo is a car sharing marketplace where guests can book any car they want, wherever they want it, from a vibrant community of local hosts across the US, Canada, and the UK.