Launching today
TrinketOS
AI-powered helpdesk for small support teams
1 follower
AI-powered helpdesk for small support teams
1 follower
TrinketOS helps small support teams organize requests, assign owners, track deadlines, and keep ticket history in one place. Connect your own AI provider to categorize, prioritize, and summarize tickets. Collect requests through an embeddable website widget.
Free
Launch Team / Built With
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Hi Product Hunt! I'm Antonio, the maker of TrinketOS.
I'm building a helpdesk for small support teams that need a clear owner, deadline, and history for every request.
TrinketOS combines:
• Ticket management, with an owner and a history for each request
• Real-time chat and SLA alerts before a deadline is missed
• A customer portal with no password, plus an after-hours notice
• An embeddable support widget (one line of code), a public link and a QR code
• Team metrics on a dashboard
• AI triage with your own provider (Gemini, OpenAI, Anthropic or Groq): category, priority and summary. AI usage is billed directly by your provider.
It's multi-tenant and in beta. The interface is in Brazilian Portuguese for now.
P.S. Also in the family: Learn (beta), where agents train inside the product, and the design system behind the UI, open on npm: trinketos/ui.
I'd love your feedback: what makes it hardest for your team to keep support requests organized?