What do people think of Telnyx?
The community submitted 28 reviews to tell us what they like about Telnyx, what Telnyx can do better, and more.
Rated highly for:
Positive company mission
Great customer support
Good visual design
Easy to use
@contactdq @michael_bratschi @christie_wragg @ireither Signed up for this as a heavy user of Twilio. So many issues with this product and the team that I dont really know where to start: 1. The customer service is abysmal. They specifically tout this as a differentiator from Twilio but the internal intercom integration doesnt even work. First time ever I see a company failing intercom intergration. 2. Was charged for a phone number immediately upon registration. I was informed that this is a free number for "you to keep" but then it charged my account. Requested customer service help to which they replied: "You bought it". 30 minutes later(via email) and they refused to acknowledge this simple issue sticking to their answer. 3. Requested account verification to send international SMS(something done automatically at Twilio in less than 10 minutes) and a full day later my account is now blocked. Wow! Dont waste your time with a sub par product and a horrible team. Stick with professionals at Twilio, Nexmo or Plivo.