Hey Product Hunt, I built tgpm because a lot of Telegram-first teams handle customer messages in a very messy way. Users DM a bot. Support happens in Telegram. Sources are hard to track. Follow-ups and broadcasts become manual very quickly. tgpm turns an existing Telegram bot into a web support and user operations workbench. What you can do with it: - receive Telegram bot DMs in one web dashboard - reply from the web without changing your bot - track user sources from start links - add notes and tags to users - broadcast updates to selected audiences - manage multiple bots from one account It is built for Telegram communities, Web3 projects, indie products, course communities, bot developers, and small teams that already use Telegram to talk to users. No new bot is required. You connect the bot you already created with BotFather. I’d love feedback on: 1. the onboarding flow 2. the pricing tiers 3. what features you would expect from a Telegram support workbench Thanks for checking it out.

Telegram bot DM

Turn Telegram bot DMs into a support desk

Turn Telegram bot DMs into a support desk