SupportRetriever
Free customer support tool for solopreneurs
12 followers
Free customer support tool for solopreneurs
12 followers
Free, breezy, friendly customer support that builds a product people talk about. SupportRetriever was born after I got sick of looking for a straightforward solution to engage with my customers. Everything out there was either too expensive, too simple, or too complex. I wanted something I could proudly use in my products, so I built it.
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great job amitay
any plan on monetization + self-serve onboarding?
good luck
@meysam Thanks Meysam!
Not sure what you mean by self-serve onboarding (it's already self-serve, I think 🤔) but in regards to the monetization - What the service currently offers is planned to remain free forever for everyone, and if costs increase significantly, I’ll find a fair way to monetize extra (big) features.
@amitay
This hits right at the indie/solopreneur pain point—most support tools are either overpriced or overcomplicated. Building something you'd proudly use yourself is exactly the right mindset for this space.
A strategic question: As you target solopreneurs with a free, breezy tool, are you thinking about eventually introducing a path for successful users to upgrade as they grow, or is the focus purely on serving the solo founder market long‑term?
(I ask because I specialize in helping founder‑focused tools connect with indie hackers and solo builders on LinkedIn and within maker communities—where discussions about bootstrapped tool stacks and authentic customer engagement are constant.)