Support SLA Escalation Automation
Stop silent SLA breaches. Escalate early.
7 followers
Stop silent SLA breaches. Escalate early.
7 followers
Support SLAs still break silently because risk is invisible until it is too late. This system makes SLA a first-class concern. It continuously tracks SLA state, detects risk early, escalates with clear ownership, and creates engineering work with full context when needed. No dashboards to babysit. No heroics. No lost escalations.
