Launching today

Support Roast by A2CX

Launching today

Paste a support chat. An AI grades it A to F.

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Paste a support chat. An AI grades it A to F.

1 follower

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Paste any customer service conversation. An AI reads it, gives it a letter grade, quotes the moment it went wrong, rewrites the reply and tells you if an AI agent could have handled it. Free, no sign-up, nothing stored. English and Spanish.

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Launch tags:Productivity•Customer Communication•Artificial Intelligence

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Maker

📌

Hi Product Hunt! I spent about 20 years running contact centers: QA, workforce management, operations. Most support teams review less than 3% of their conversations, by hand, and the feedback arrives weeks late. We built A2CX so an AI scores every conversation and resolves the repetitive ones. Support Roast is the free, fun slice of it: paste one chat and see what the AI sees, from the exact line where it went wrong to whether an AI agent could have handled the whole thing. Try the "polite disaster" sample. It is painfully familiar. And tell me when you think the grade is wrong; that is the feedback I want most.

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5d ago

Maker

Hey Product Hunt 👋 I'm Guillermo. I've spent ~20 years inside contact centers (Teleperformance, Tupperware), and the dirty secret of support QA is that most teams only review 2–5% of conversations.

So we built Support Roast: paste any support chat (yours or a competitor's) and an AI grades it A to F on empathy, accuracy, resolution and tone, with the exact lines that cost you points. Free, no signup, English and Spanish.

It's a tiny slice of A2CX Control, our platform that audits 100% of conversations automatically.

I'd love brutal feedback: roast our roaster. What would make the grade more useful for your team?

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2h ago