Supleo helps small e-commerce businesses manage customer support, returns, and refunds without spreadsheets or scattered emails. Create and track support tickets, assign statuses, upload files, and let customers follow their request through a public portal. Automatic email notifications keep customers informed at every step. The dashboard gives you a clear view of open, pending, and resolved tickets. Export everything to Excel in one click. Built for Shopify and WooCommerce store owners.

Intercom — Startups get 90% off Intercom + 1 year of Fin AI Agent free

Startups get 90% off Intercom + 1 year of Fin AI Agent free

Hey Product Hunt! 👋 I created Supleo after realizing that many small e-commerce businesses were still managing customer support and returns with Excel spreadsheets and endless email exchanges. The result: information was getting lost, customers were frustrated, and merchants were spending hours each week trying to keep track of everything. Supleo is my solution: a simple and effective tool that excels in one specific area: helping small teams manage support tickets and returns without the complexity of professional solutions like Zendesk or Gorgias. Here are a few things I'm particularly proud of: Customers can track their tickets through a public portal, which significantly reduces the number of follow-up emails. Automatic email notifications are sent for every status change, so customers are always informed. Designed specifically for Shopify stores, not for general businesses. Your feedback is welcome, especially if you run a small online store. Which features would immediately win you over? Feel free to ask your questions below.

Intercom — Startups get 90% off Intercom + 1 year of Fin AI Agent free

Startups get 90% off Intercom + 1 year of Fin AI Agent free

Supleo

Simple customer support & returns for small e-commerce

Simple customer support & returns for small e-commerce