Hey Product Hunt! 👋 I created Supleo after realizing that many small e-commerce businesses were still managing customer support and returns with Excel spreadsheets and endless email exchanges. The result: information was getting lost, customers were frustrated, and merchants were spending hours each week trying to keep track of everything. Supleo is my solution: a simple and effective tool that excels in one specific area: helping small teams manage support tickets and returns without the complexity of professional solutions like Zendesk or Gorgias. Here are a few things I'm particularly proud of: Customers can track their tickets through a public portal, which significantly reduces the number of follow-up emails. Automatic email notifications are sent for every status change, so customers are always informed. Designed specifically for Shopify stores, not for general businesses. Your feedback is welcome, especially if you run a small online store. Which features would immediately win you over? Feel free to ask your questions below.

Supleo

Simple customer support & returns for small e-commerce

Simple customer support & returns for small e-commerce