Many short-term rental guests aren’t especially tech-savvy, and important information often gets lost in the mix of Airbnb messages, PDFs, texts, links, and printed instructions. Hosts end up answering the same questions again and again — Wi-Fi, check-in, appliances, hot tubs, house rules, local recommendations, and everything in between.
That’s the problem we wanted StayPerk to solve.
StayPerk gives hosts a single, mobile-friendly digital guest manual that lets guests find everything they need for their stay without downloading an app.
But we wanted it to go beyond a traditional digital guidebook.
Hosts can add **short instructional videos** because sometimes it’s much easier to show a guest how something works than to explain it in another message.
They can also offer **paid guest add-ons** directly inside the manual — things like early check-in, late checkout, rentals, or other extras and guests can book and pay right from the manual.
We’re also building StayPerk to connect guests with **local service providers**. Hosts can offer relevant local services and experiences to their guests and earn a commission when a guest books a service from a provider through their manual.
So instead of the guest manual being just another place to store information, it can improve the guest experience and become an additional revenue channel for the host.
The digital guest manual, including videos, is **free to create with no monthly fee**. StayPerk makes money when transactions happen on the platform.
I’m Pradeep, founder of StayPerk and a fellow short-term rental host. I’d love feedback from other hosts, property managers, and anyone working in the vacation rental space - especially on the manual, videos, add-ons, and local-service model.