Squadcast

Experience the journey from On-Call to SRE

5 followers

Experience the journey from On-Call to SRE

5 followers

Squadcast is a cloud-based software with best-of-breed Incident Management & On-call Scheduling capabilities designed around Site Reliability Engineering (SRE) practices.Improve incident resolution metrics and ultimately, the reliability of systems.

Launch tags:Developer Tools

Launch Team

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Promoted

Ease of use and intuitive features makes it really the most easiest on-call tool for SRE/DevOps in my opinion

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6yr ago

Squadcast

Maker

@designer_krish Thank you for this! Really appreciate it :D

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6yr ago

Squadcast

Maker

Hello everyone! Super excited to introduce you to Squadcast. @Kevin we're extremely grateful, thanks a ton for hunting us. Over the last couple of years in the incident response space, we have come a long way in making reliability a fundamental process in organizations. With hundreds of iterations, thousands of user conversations, and millions of incidents we’re still continuing to evolve at Squadcast: The highest-rated product according to G2 Crowd in the incident management space. Here’s a quick look into the why and how we started The Problem In today’s always-on world, not having the right incident and response management process comes with significant consequences. Current Challenges within the incident management space ranges from poor ease of use, too many false positives, lack of access to centralized information, too expensive, etc. The Solution The goal of Squadcast is to be the easiest incident response platform - helping engineers do on-call scheduling and incident management in the SRE way. Finally, organizations can quickly and easily adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems. We've been diligently building and learning about how to make alerting & on-call management more intuitive, simple and more aligned with the SRE philosophy of doing things. Our initial users and customers have appreciated us as the Google breed of on-call management done with a long-term reliability approach. We're also super thankful for our supporters: our early adopters and customers, and our investors -- and many more. We have a free version available and we'd love for you to check it out and share your feedback! We'll be here with you all day so please ask any questions you might have 🤓 Any comment or questions please do tweet me @omiyokun Cheers

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6yr ago

It's more economic than the competitors, includes all the features you really need, supports a bunch of integrations, customer support is ultra responsive and the platform keeps evolving with more features and integrations. When they say that a feature will come, it will, and fast !

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6yr ago

Squadcast

Maker

@davelee29 Appreciate the positive words!

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6yr ago

Squadcast have helped us in our incident management process and on call rotation. It comes built in with proven way of doing things which helped young team like us to get started quickly. And there affordable pricing doesn't hurt pocket as well.

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6yr ago

Squadcast

Maker

@shrey_mukund Thank you! Appreciate the feedback

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6yr ago

The platform needs a lot of tweaks to bring it to the level of competitors like OpsGenie and PagerDuty. Escalation policies are not intuitive and to be frank, I am not even sure if my employees are receiving them. In an ever growing remote workforce, knowing my team has been pinged is critical. The on-call scheduling is tedious, at best. The on-call display is not dynamic, I must sign out and back in across Chrome/Safari/FireFox in order for it to update. I cannot transition or re-assign tickets via Slack, which OpsGenie and PagerDuty can both do with ease. The product has potential to be fantastic, however, at this stage, it isn't worth the time.

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6yr ago

Squadcast

Maker

@hayden_whitfield Thank you for sharing the feedback, Hayden! Appreciate you taking the time out to share your thoughts. We've been diligently building and learning about how to make alerting & on-call management more intuitive, simple and more aligned with the SRE philosophy of doing things. Your feedback has been shared with our team and will use the same to improve further.

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6yr ago

These guys have done an incredible job. You can benefit from a complete set of quality, functionality, and support. We've been using it for almost a year. They have been always with us with their great support. Honestly, I can't think of any inconvenience for us so far. Incident management is a critical service, but they are managing to do it at an affordable price.

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6yr ago