Launching today

Smart365Guide

Launching today

AI guidance layer for complex SaaS workflows

7 followers

AI guidance layer for complex SaaS workflows

7 followers

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Smart365Guide adds an AI guidance layer inside SaaS and ERP products. It can explain confusing screens, guide users step by step, and safely help them complete workflows inside the product. Unlike static tours or help docs, Smart365Guide understands product context, user intent, and workflow state so users always know what to do next.

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Launch tags:Productivity•SaaS•Artificial Intelligence

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getviktor.comAn AI coworker that actually does the work

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Hi everyone 👋 I built Smart365Guide because enterprise software and SaaS products are becoming harder for users to understand. Most products have help docs, videos, or static tours, but users still get stuck when they need to complete real workflows. Smart365Guide adds an AI guide directly inside a product. It can explain what a screen means, guide users step by step, and help them complete tasks safely with approval controls. The goal is simple: reduce user confusion, support tickets, onboarding time, and workflow errors. I would love your feedback, especially from SaaS founders, product teams, implementation engineers, and customer success teams. What workflows in your product do users struggle with the most?

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11d ago

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11d ago

How does Smart365Guide understand and guide complex product workflows?

Smart365Guide looks interesting because it goes beyond static product tours and adds an AI guidance layer inside the product.

One question I have is: how does Smart365Guide understand the user s current screen, workflow state, and next best step?

For SaaS or ERP products with complex workflows, this could be very useful for onboarding, reducing support tickets, and helping users complete tasks without getting stuck. I would love to understand how the product handles workflow mapping, safe actions, and verification before helping users complete a task

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