Launching today
SLAShield
Slack-first ITSM with AI Voice Agent
6 followers
Slack-first ITSM with AI Voice Agent
6 followers
The only incident platform where you say "SLAShield status update" and hear a real-time verbal Sev-1 summary. Hands-free. Built by a Major Incident Manager — 14 years at Dell & Infosys. 30,000+ incidents managed. Full ITSM: Incident + Change + Problem + CMDB + KB + Support Tickets. All in Slack. 97% cheaper than ServiceNow ($49,990/yr vs $1.38M+). Deploy in 3 weeks. Free trial: slashield.io Live demo July 18: slashield.io/webinar
the verbal Sev-1 updates sound genuinely useful for on-call folks. one thing I'd love is a quick "playback history" option right in the same slash command, so when I jump into an incident mid-stream I can hear the last 15 minutes of status changes without digging through threads
@toprakkokf love this idea!
"Playback history" is exactly the kind
of feature a real on-call engineer would
want.
You're right — jumping into an
incident mid-stream and having to read
through 47 Slack messages to catch up
is painful.
We have bridge call transcription in
Phase 5 of the AI MIM Agent — the full
transcript is captured. Adding a "verbal
playback summary of last 15 minutes" as
a slash command is a natural extension.
Adding this to our roadmap.
If you want to try the current Voice
Agent: slashield.io/voice-demo
And join our webinar July 18 to see
the full AI MIM Agent in action 🙏
The voice status update feature actually works as advertised, which is rare. Being able to hear a quick Sev-1 summary without leaving Slack feels genuinely useful for incident commanders.
📅 FREE LIVE DEMO — July 18
🕖 7:00 PM IST / 9:30 AM EST / 1:30 PM UTC
See a real P1 resolved live + slides
walking through the full AI MIM Agent:
→ Auto Teams bridge creation
→ AI bot greets participants by name
→ SLA warnings spoken verbally
→ PIR auto-drafted on resolution
Register free: slashield.io/webinar
Try Voice Agent now: slashield.io/voice-demo
Ask me anything 👇
Hey PH! 👋
14 years as a Major Incident Manager
at Dell and Infosys. 30,000+ Sev-1s managed.
I built the tool I wished existed at 2 AM.
The thing I'm most proud of: AI Voice Agent.
During a live P1, say "SLAShield status
update" → hear everything in 3 seconds.
Hands-free. No dashboard. No keyboard.
Try it free: slashield.io/voice-demo
Free webinar July 18 — see the full
AI MIM Agent demo live.
Ask me anything 🙏