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SLAShield
AI ITSM replacing ServiceNow at 97% less cost
8 followers
AI ITSM replacing ServiceNow at 97% less cost
8 followers
The only Slack-first ITSM platform
with MIRA — the world's first AI
that autonomously manages P1 bridge
calls in English, French and Spanish
simultaneously.
EVA creates incidents by voice in
3 seconds. Works with Microsoft
Copilot, Google Gemini, Claude and
ChatGPT via MCP.
Built by a MIM -14 years at Dell & Infosys.
Full ITSM: Incident + Change + Problem
+ CMDB + KB + Support Tickets.
97% cheaper than ServiceNow.
Deploy in 3 weeks.
Free trial: slashield.io
Free weekly demo: slashield.io/webinar
the verbal Sev-1 updates sound genuinely useful for on-call folks. one thing I'd love is a quick "playback history" option right in the same slash command, so when I jump into an incident mid-stream I can hear the last 15 minutes of status changes without digging through threads
@toprakkokf love this idea!
"Playback history" is exactly the kind
of feature a real on-call engineer would
want.
You're right — jumping into an
incident mid-stream and having to read
through 47 Slack messages to catch up
is painful.
We have bridge call transcription in
Phase 5 of the AI MIM Agent — the full
transcript is captured. Adding a "verbal
playback summary of last 15 minutes" as
a slash command is a natural extension.
Adding this to our roadmap.
If you want to try the current Voice
Agent: slashield.io/voice-demo
And join our webinar July 18 to see
the full AI MIM Agent in action 🙏
@toprakkokf Great news — we just
shipped the playback feature you
suggested! 🎉
/sla-playback → last 15 min
/sla-playback 30 → last 30 min
/sla-playback INC-1234 → specific incident
Includes 🔊 Voice recap button that
speaks the summary hands-free.
To try it:
1. Start free trial: slashield.io
2. Connect your Slack workspace
3. Run /sla-playback in any incident channel
Or see it live Saturday July 18
at 9:30 AM EST — no signup needed 🙏
slashield.io/webinar
Built this because of your valuable feedback!
The voice status update feature actually works as advertised, which is rare. Being able to hear a quick Sev-1 summary without leaving Slack feels genuinely useful for incident commanders.
@asiyeggok Thank you for the feedback.
The Voice Agent pipeline responds in
under 3 seconds built on Gemini and
enterprise-grade speech processing.
Try it now (no signup needed) :
slashield.io/voice-demo 🎙️
Join our live demo on July 18 to see the
full AI MIM Agent in action end-to-end :
slashield.io/webinar (9:30 AM EST)
📅 FREE LIVE DEMO — July 18
🕖 7:00 PM IST / 9:30 AM EST / 1:30 PM UTC
See a real P1 resolved live + slides
walking through the full AI MIM Agent:
→ Auto Teams bridge creation
→ AI bot greets participants by name
→ SLA warnings spoken verbally
→ PIR auto-drafted on resolution
Register free: slashield.io/webinar
Try Voice Agent now: slashield.io/voice-demo
Ask me anything 👇
Hey PH! 👋
14 years as a Major Incident Manager
at Dell and Infosys. 30,000+ Sev-1s managed.
I built the tool I wished existed at 2 AM.
The thing I'm most proud of: AI Voice Agent.
During a live P1, say "SLAShield status
update" → hear everything in 3 seconds.
Hands-free. No dashboard. No keyboard.
Try it free: slashield.io/voice-demo
Free webinar July 18 — see the full
AI MIM Agent demo live.
Ask me anything 🙏
Quick question for SRE/DevOps folks 👇
What's your biggest pain during a P1 at 2 AM?
a) Finding the bridge link
b) Getting right people on call
c) Keeping stakeholders updated
d) Writing the RCA afterward
We built SLAShield to fix all 4.
Try free: slashield.io/voice-demo 🎙️
🎁 Free live demo TODAY!
Wednesday July 29 11:00 AM ET / 4:00 PM BST
See MIRA manage a P1 in 3 languages simultaneously 🌍
🎁 Live attendees get exclusive 30% off not available online!
Register: slashield.io/webinar
#SRE #DevOps #ITSM